Your initial deposit reserves your event date and is non-refundable.
We must receive the balance by the due date indicated or your order is null and void, and deposit will not be refunded.
The date of your final payment is the final date for any changes of size, style, or flavors of any special occasion / tiered cakes. Any changes requested after this date cannot be guaranteed and maybe subject to additional charges.
Enchanted Cake Art may replicate a photo or another cake design, making it as close to the design as possible, however, Enchanted Cake Art has its' own decorating style and the final cake may not be an exact replica.
Delivery or pick up from Enchanted Cake Art is by appointment only.
If delivery is elected for a location, we are not responsible for any damage to the cake or cupcakes after setup is complete. You are responsible for providing an appropriate and secure table and environment for the cake. Cakes are heavy and require a sturdy table, and optimal room temperature of 75 degrees or below.
If flowers are provided by an outside source, you acknowledge that fresh flowers are not a food product, and may contain pesticides, insects, dirt, or other contaminants.
If you or your representative elect to pick up and set up the cake/ cupcakes, you assume all liability and responsibility for the condition of the cake/ cupcakes once it leaves Enchanted Cake Art's possession.
On occasion we will photograph our cakes or cupcakes and we reserve the right to use any photographs for display or promotion without compensation to you.
Our products may contain or come into contact with milk, wheat, nuts, soy and other allergens. You agree to notify your guests of this risk and hold us harmless for allergic reactions.
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